Our Work — Paradigma Studio
Case Studies

Real Systems.
Real Results.

Every project we ship is built around one thing — measurable business outcomes. Here's a closer look at what we've built and the numbers it's driving.

50+
Businesses Served
7
Countries
98%
Client Retention
$2M+
Revenue Influenced
⭐ Featured Case Study Spa & Wellness Lima, Peru

Adam & Eve Spa:
A 24/7 Customer System

6-Week Build · Live Since 2026 · Full System · Multi-Channel
E
Eva
Online · AI Assistant
Hola, ¿tienen disponibilidad para masajes el sábado?
¡Hola! Sí, tengo el sábado a las 3pm o 5pm. ¿Cuál prefieres?
3pm perfecto, gracias
¡Reservado! ✓ Te envié los detalles a tu teléfono.
Adam & Eve Spa
Sponsored
Book your relaxation today
Book
Lead booked via Eva
SMS reminder 24h before
Review request after visit
WhatsApp rebook nudge
Three connected systems: Eva AI agent on WhatsApp · Meta ad campaigns driving traffic · Automated workflows nurturing every customer.

A Spa Drowning in Manual Work.

Adam & Eve, one of Lima's premier spas, was at a breaking point. Their reputation was driving more demand than their team could handle — bookings came in via Instagram DM, WhatsApp, phone calls, and walk-ins, with no central system to track them.

Their front desk spent hours every day answering the same 5 questions ("¿qué horarios tienen?", "¿cuánto cuesta el masaje?"). Meanwhile, leads from after-hours messages went cold by the time someone replied the next morning. Marketing budget was being spent on Meta ads, but tracking ROI was guesswork.

They needed a complete system — not another tool to manage, but an end-to-end operation that would handle the customer flow from first contact to repeat booking, in Spanish, 24/7.

An Integrated Customer System, Built Around Eva.

We designed and built a connected system over 6 weeks — anchored by Eva, a custom AI assistant fluent in Spanish that lives across WhatsApp and the spa's website. Eva handles inquiries, qualifies leads, and books appointments directly into the spa's calendar — 24 hours a day, in real time.

Around Eva, we built supporting infrastructure: targeted Meta ad campaigns to fill the funnel, automated SMS and WhatsApp follow-up sequences to nurture every lead, and a review-collection system to convert happy customers into search-ranking social proof.

Eva — AI Receptionist

Custom AI agent trained on the spa's services, prices, and brand voice. Lives on WhatsApp + website chat. Books in real-time.

Meta Ad Campaigns

Multi-audience Meta funnels with custom creatives, retargeting layers, and conversion tracking tied directly to bookings.

Automated Workflows

SMS + WhatsApp sequences for booking confirmations, no-show reduction, post-visit follow-ups, and rebook nudges.

Booking Integration

Calendar sync across all therapists, deposit collection at booking, automatic time-slot management, no double-bookings.

Review Automation

Post-visit review requests sent via WhatsApp at the optimal moment. Smart filtering keeps public reviews 4.8+ stars.

Reporting Dashboard

Single dashboard showing ad spend, conversation volume, bookings, no-show rate, revenue per channel — daily updated.

The Numbers After 90 Days.

85%
Auto-Resolution
Inquiries handled by Eva without staff intervention
3.2x
Booking Volume
vs 90-day average before launch
−68%
No-Show Rate
After SMS + WhatsApp reminders kicked in
4.9★
Avg Rating
Across Google + Facebook reviews

Eva runs our entire customer flow now. We went from drowning in DMs to having every booking automated, every follow-up sent, and every review captured. It's like hiring three full-time employees who never take a day off.

A
Andrea M.
Owner · Adam & Eve Spa, Lima

More Case Studies in Production.

We're shipping new client systems every month. Here's a peek at what's currently rolling out — full case studies coming soon.

Restaurants

Reservation System Rollout

Multi-location restaurant group with table management, deposits, and post-meal review automation.

Fitness

Boutique Gym Retention

AI-powered member engagement system that cut churn by 40% in the first quarter.

Coaching

Executive Coach Pipeline

End-to-end discovery call funnel that 4x'd qualified consultations in 60 days.

Want to be our next case study?
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Like These?

Book a free 30-minute strategy call. We'll map out what a system like Adam & Eve's would look like for your business — and what it would deliver.